Faults
A research organization asked several thousand people, “What are the most serious faults of executives in dealing with their associates and subordinates?”
The fault cited most often, as the following list shows, was failure to see the other person’s point of view. It was mentioned nearly twice as often as the next one.
| Failure to see the other person’s point of view | 68% |
| Failure to show appreciation or give credit | 36% |
| Failure to size up employees correctly | 34% |
| Lack of leadership | 24% |
| Lack of frankness and sincerity | 19% |
| Arbitrariness | 17% |
| Arrogance | 17% |
| Failure to delegate authority | 17% |
| Indecision | 15% |
| Bias and letting emotions rule | 15% |
| Miscellaneous, including lack of courtesy, sarcasm, jealousy, nervousness, losing of temper, etc | 21% |